These Terms and Conditions are applicable to orders placed in the online store www.palmyradelights.de. Palmyra Delights reserves the right to change and update these Terms and Conditions at any time.
Purchase order and Payment
All prices stated in the online shop do not include VAT.
By clicking on “Place order”, the customer commits to purchase the products in his or her cart.
Orders can be paid for by Visa, Mastercard, PayPal, or bank transfer. The order will be processed once the payment has been received by Palmyra Delights. The confirmation of the payment serves as final confirmation of the order.
Delivery
The delivery cost for orders is as follows:
- € 5.00 for delivery to Germany and € 8 to Austria
- € 11.00 for delivery to France and Italy
- Delivery for orders over € 90.00 is free of charge.
Orders placed on www.palmyradelights.de will be sent from Germany. Once the order has been paid for by the customer and confirmed by Palmyra Delights, the order will be delivered to the shipping address provided by the customer. Orders are delivered by Deutsche Post – DHL. Palmyra Delights guarantees to dispatch the orders, however, the delivery of the orders is at the clients’ own risk and Palmyra Delights denies any responsibility in case of problems concerning delivery.
Cancellation, refunds, exchanges
No cancellations or refunds are possible once the order is confirmed and paid for by the customer. All cancellations, exchange, or refunds will be denied.
Allergies, diabetes, medical conditions
Palmyra Delights’ products may contain allergens such as pistachios, hazelnuts, walnuts, almonds and cashew nuts.
Customer service
For any questions or comments regarding Palmyra Delights’ products, you are welcome to contact us (contact details below).
- Email: info@datules.lt